Red Oak Technology, Inc. makes it easier to cost-effectively run and manage your network.
Boost your network availability and performance with help from our 24/7 monitoring and support – including performance management and problem management services.
• Rely on Red Oak Technology’s secure networking resources to stay competitive.
• Depend on our networking capabilities to maintain your key platform for communication and improve performance.
• Stay focused on your primary business by delegating management of continually changing technology environments.
• Win the cost-control challenge while exploiting your network’s potential.
Red Oak Technology, Inc. Managed Network Services provide a full service collection of network management solutions.
Remotely delivered, Managed Network Services include the following;
Service |
Component |
Monitoring |
· Availability monitoring
· Outage communications |
Performance
Management |
· Monthly report on network behavior
· Recommendations for improvement |
Problem
Management |
· Incident tracking and analysis
· Problem identification, automated resolution
· Monthly incident reports |
Configuration Management |
· Inventory of monitored assets
· Software updates
· Move, adds, changes and deletes |
Request
Management |
· Track and report on service requests |
Security
Management |
· Anti-virus defense
· Anti-virus product updates
· Firewall configuration management
· Intrusion detection
· Denial of Service
· Monitoring via an authenticated and encrypted connection |
Contact us today to see where we can take your business tomorrow.