| Managed
Network Services
Red Oak Technology, Inc. makes it
easier to cost-effectively run and manage your network.
Boost your network availability and
performance with help from our 24/7 monitoring and support –
including performance management and problem management services.
• Rely on Red Oak Technology’s secure networking resources
to stay competitive.
• Depend on our networking capabilities to maintain your key
platform for communication and improve performance.
• Stay focused on your primary business by delegating management
of continually changing technology environments.
• Win the cost-control challenge while exploiting your network’s
potential.
Red Oak Technology, Inc. Managed Network Services provide a full
service collection of network management solutions.
Remotely delivered, Managed
Network Services include the following;
Service |
Component |
Monitoring |
· Availability monitoring
· Outage communications |
Performance Management |
· Monthly report on network behavior
· Recommendations for improvement |
Problem Management |
· Incident tracking and analysis
· Problem identification, automated
resolution
· Monthly incident reports |
Configuration Management |
· Inventory of monitored assets
· Software updates
· Move, adds, changes and deletes |
Request Management |
· Track and report on service requests |
Security Management |
· Anti-virus defense
· Anti-virus product updates
· Firewall configuration management
· Intrusion detection
· Denial of Service
· Monitoring via an authenticated and
encrypted connection |
Contact
us today to see where
we can take your business tomorrow.
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